The Storage Place
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FREQUENTLY ASKED QUESTIONS

  1. Will my contents be okay if they aren't in climate-controlled storage ?

    ANSWER: Yes, however, certain precautions should be taken with electronics if you move out during the cold winter months. Just let them sit for a few hours to warm up to room temperature prior to use.

  2. Will my contents get wet in storage ?

    ANSWER: All of our storage units have fitted roll-up garage doors to ensure the elements don't get inside.

  3. Can we get in whenever we want ?

    ANSWER: Customers can have access to their storage units at any time during our business hours. As an extra security measure we do have an alarm system that is activated after hours.

  4. For how long am I obliged to rent a storage unit ?

    ANSWER: Only for as long as you need it. You set the term. Easy renewal options make it possible to extend your time if you need it.

  5. Do I have to pay first and last month rent up front ?

    ANSWER: You are only charged for the month you move in plus a $20.00 one time fee and we don't collect rent for the last month in advance.

  6. Do you insure my property ?

    ANSWER: We don't insure your property.

  7. What is the height of your storage units ?

    ANSWER: This is important since we know you wish to make the most efficient use of the space you rent. You will want to calculate cubic feet when considering how much space you will need to stack boxes, etc. Our standard storage units have a ceiling height of 9 feet while our climate-controlled buildings feature 10 foot ceilings.

  8. Do I need to be concerned with pests such as rodents ?

    ANSWER: We have a pest control company coming in on a regular basis to help assure that rodents are kept under control.

  9. Can I store anything I wish in the unit I rent ?

    ANSWER: We do not permit the storage of food, gasoline, combustibles or contraband.

  10. I haven't got a lock - will you provide one ?

    ANSWER: You may purchase a lock at our counter when you rent your unit.

  11. I haven't got access to any boxes and other packing supplies. Do you have any for me ?

    ANSWER: We do have most packing materials, however, boxes are still not available from our location.


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381 CLYDE RD., R.R. # 6, CAMBRIDGE ONTARIO CANADA N1R 5S7 • TEL.: (519) 623-4777
Last Updated October 20, 2009
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